Paying your rent

We offer a range of ways to make paying your rent as easy as possible.

The best and easiest way to pay your rent is by direct debit – we prefer you to pay this way as it is easier for both you and us.

When you become a JMB tenant you will automatically receive an Allpay payment card within a few days. The card enables you to pay your rent at the post office and any shop which displays the Paypoint sign.  You can also use your card to pay your rent by telephone or the internet.

Unfortunately you cannot pay your rent at the JMB office.

From your bank account

Direct debit: The easiest way to pay your rent is by setting up a direct debit from a bank account. Payments can then be transferred on a weekly, fortnightly or monthly basis to your JMB rent account. To set up a direct debit all you have to do is contact the JMB office and ask to speak to your Rent Officer or a member of the Finance Team.

Standing order: To set up a standing order, you need to contact your bank and give them our bank account details along with your reference number. To get our bank account and reference details, please contact us on  0207 450 8000

Using your Allpay card

With your Allpay card you can pay at any Post Office or any shop which displays the Paypoint sign. Payments can take up to three days to be credited to your rent account.

On the telephone or internet

If you have a credit or debit card you can pay your rent by phoning 0330 041 6497 or you can go to the Allpay website by clicking here. You will need the details on your Allpay card to make payments.

Paying at a bank branch

You can pay your rent over the counter at any branch of Lloyds Bank. The nearest branch is at 69-73 Borough High Street, London, SE1 1NQ.

If you choose this option, due to changes you are no longer able to give a reference number for your payment. Due to this you must now contact your rent officer when you have made payment and send them a copy of your receipt. Please call your rent officer for more information.

Universal Credit

If you are in receipt of welfare benefits the way in which you are paid and possibly how much will be changing. Click here for more information.

Don’t forget, however you pay your rent, ALL payments should be made in advance.