Contact Us

Ways you can contact us:

Visit or write to us at:
26 Leathermarket Street
London SE1 3HN

Office opening hours: 9am to 5pm Monday, Tuesday, Thursday and Friday.
Wednesday 9am to 1pm.

General enquiries: 0207 450 8000
The line is staffed from 9am to 5pm, Monday–Friday. All emergency repairs can be reported directly to our ‘Out of Hours’ Service on 0207 450 8000 when the main JMB office is closed.

 By e-mail:

Complaints: We welcome complaints as opportunities for us to put things right and improve our services. You can submit a complaint form by completing this form. You can also submit a complaint to us by telephoning the general enquiries number above, writing a letter or speaking to a member of JMB staff in person.

Please use our quick links below to report a repair, to contact us or to make a complaint.